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Bonuses & VIP

What an active bonus blocks

While you are working through a bonus, a few things are paused for that coin. This is what keeps a bonus fair for everyone, and it only lasts until the wagering is done.

While a bonus is being wagered, these are paused for that coin's wallet:

- Withdrawals. - Tips. - Vault transfers, in both directions.

Your other coins stay completely free. If your bonus is in USDT, you can still withdraw your BTC as usual.

Once the wagering is complete, everything opens up again by itself.

Losses come out of your own money first. If you cancel the bonus, or it expires before you finish, the bonus amount granted is taken back, capped at your current balance in that coin, but never money you deposited after the bonus was granted. For example, after a $100 deposit with a $100 bonus: at a balance of $150, cancelling takes $100 and you keep $50; at $300, you keep $200. If you are down to $10 and deposit another $100, cancelling takes at most $10. You get a notification when a bonus is removed.

A bonus also ends by itself, as lost, when its balance falls below $0.01 and nothing can still pay out: no open round or Crash bet, no lottery ticket waiting for its draw, and no provider spin waiting for its result. Nothing is taken, and your next deposit is not tied to it. If your last bet wins, the bonus continues.

Still need help? Open a support ticket, and a member of our team replies in the same thread. We usually reply within a few hours.

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