Frost
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FAQs

Can I have more than one account?

No. Each person may hold one Frost account, and extra accounts are not allowed under our Terms.

If you have lost access to your account, there is no need to start again. Use Forgot password, or open a support ticket, and we will help you back into the one you have.

Why the rule exists: bonuses, races and rewards are designed around one player, one account. Extra accounts would let one person claim what is meant for many.

If you would like a fresh start, there is no need for a second account. Your existing one keeps your VIP level, your history and your referral code, all of which you would lose with a new one.

Still need help? Open a support ticket, and a member of our team replies in the same thread. We usually reply within a few hours.

Open a support ticket