FAQs
Do I need to verify before I can play?
No. You can create your account, deposit, play and withdraw straight away.
Verification is not required to play, withdraw or tip. Some promo codes need it, and in some cases, for example during a security review, we may ask you for documents.
You can verify voluntarily at any time. See the Verification (KYC) section for how.
What it is for: it confirms you are who you say you are and that you are over 18, and it adds a layer of protection to your account.
If we ever ask you for documents, we tell you exactly what to upload, and your withdrawals wait safely until they are reviewed.
Still need help? Open a support ticket, and a member of our team replies in the same thread. We usually reply within a few hours.
Open a support ticket