Keeping your account safe

Most account problems can be avoided with a few simple habits. Here are the ones that matter most.

- Use a password you do not use anywhere else. - Turn on two-factor authentication. - Keep your recovery codes somewhere safe, offline. - Check the address in your browser before you sign in.

Never share your password, your two-factor codes or your recovery codes with anyone, including someone who says they work for Frost. We will never ask for them.

If you think someone has accessed your account:

1. Change your password. 2. Sign out the devices you do not recognise. 3. Open a support ticket.