Security
Login alerts and your devices
You should always know when someone signs in to your account. Frost tells you, and lets you act on it.
When someone signs in from a device we have not seen before, we send you an alert by email and in the app. Login alerts are on by default, and you can manage them in your account settings.
Your account settings also list every device signed in to your account. If you see one you do not recognise:
1. Sign it out from the list. 2. Change your password. 3. Turn on two-factor if it is not on yet.
If you think someone else has accessed your account, open a support ticket as well, so we can check for anything unusual.
Still need help? Open a support ticket, and a member of our team replies in the same thread. We usually reply within a few hours.
Open a support ticket