Privacy and your data
You trust us with personal information, and you have the right to know what happens to it.
Our Privacy Policy explains what we collect, why we need it, and how long we keep it. You can find it in the footer.
You can download a copy of your account data yourself:
1. Open your account settings. 2. Go to "Your data and account". 3. Request your data export.
You can also erase your data yourself, in the same section of your account settings. An account that has never made a deposit or a withdrawal, and has never been paid referral commission or a partner statement, is erased straight away. Any other account is closed instead, and its personal details are anonymised five years after closure, because those records must be kept for that long. For any other data protection request, open a support ticket.
Your notification choices are yours to make too. In your account settings you can choose whether to receive promotional messages, and every message we send about promotions includes a way to unsubscribe. Messages about your account and its security keep coming either way, because they matter.
Still need help? Open a support ticket, and a member of our team replies in the same thread. We usually reply within a few hours.
Open a support ticket