Verification (KYC)
Taking your selfie
The selfie shows that the person sending the documents is the person on them. It is quick, and there is nothing to install.
Here is how:
1. We show you a short code on screen. 2. Write it on a piece of paper. 3. Take a photo of yourself holding the paper next to your face. 4. Upload it.
For a photo that passes the first time:
- Make sure your face and the code are both easy to read. - Use good light, facing the light rather than with it behind you. - Keep your face uncovered, without sunglasses or a hat.
Still need help? Open a support ticket, and a member of our team replies in the same thread. We usually reply within a few hours.
Open a support ticket